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Faq

Parking Solutions

At Valentini Family Village you can decide which parking you prefer!

PARKING IN THE STRUCTURE
Available with supplement. To be reserved at the time of booking.
Hotel Gambrinus****, Hotel Rosalba****, Hotel Maré*** and Hotel Loris***: Euro 10.00 per night.
Hotel delle Nazioni***: Euro 5.00 per night.
If you have booked a parking space on site, you will simply have to reach the hotel and leave your car there with the help of the reception staff.

OUTSIDE PARKING
Hotel Gambrinus - Hotel Maré - Hotel delle Nazioni - Hotel Loris
Located 1.5 km from the property: always available. Free.
The shuttle service to the parking lot is active every day!
If you have booked a parking space in the external car park we recommend that you:
-reach the hotel and go to the reception
- the reception staff will show you the luggage storage, will provide you with the map with all the directions to reach the parking, and the access code
-once you reach the parking lot, you will find our shuttle waiting for you
All you have to do is leave your car in the parking lot and get on the shuttle to reach the Hotel again!

Hotel Rosalba:
Located 200m from the property: always available. Free.
Reachable on foot with a pleasant walk of a few minutes.
If you have booked a parking space in the external car park we recommend that you:
-reach the hotel and go to the reception
- the reception staff will show you the luggage storage, will provide you with the map with all the directions to reach the parking lot
-you can then reach the hotel again with a pleasant walk of a few minutes

is there insurance for our vacation?

Book now our offer.

The Valentini Family Village Hotels are partners of Allianz Global Assistance and, with a simple click, you can activate an insurance policy that protects your booking in case of any unforeseen events force you to give up, postpone or shorten your holiday.

ALLIANZ BOOKING PROTECTION is specifically designed for hotel stays.

What are you waiting for? Book your stay now to get the best price!

• Booking Protection: provides for the refund of the contractually penaltyes applied for the cancellation of the stay due to: illness, injury or death of the Insured or a family member and inability to reach the place of stay

• Booking Protection Plus: also provides for coverage of medical expenses during the stay, ensuring medical advice by telephone, free sending of a doctor, transport to equipped facilities and medical return and nursing assistance at the Insured's residence.

Insure your holiday in Bellaria Igea Marina with Allianz Booking Protection within 24 hours of the confirmation of your booking.

After the booking confirmation you will receive an email with the link to proceed and you can decide whether or not to take advantage of this service.

What are the new services?

This year we have 30 new services, including for children:

Face painting, Table football, Ping Pong, Cinema, Gonfiabilandia, Dance school, Foam Party, Mille Bubbles Blu, Ginetto's fairy tales, Karaoke, In magician and the cylinder, games without borders, casino royale, treasure hunt, cooking lab;

For adults, however, we have all the new activities of the Wellness Village: zumba, martial arts, pilates, yoga, aquafitness, massages.

We also have a real nursery for the little ones, and a mini club area for up to 12 years.

Finally, our Food & Drink news: Luverie Time, Village Monday, ginetto il Drinketto, Gina la Merendina, Gino lo spunti, Happy hour Village for all ages and themed dinners in the garden.

What are the check-in and check-out times?

Rooms are available from 2pm , but if they are ready before then, we will be happy to give you the key earlier.
Our goal is to not keep you waiting boringly, and to give you access to your room as soon as possible.
If your room has not been used the day before your arrival, you will find it ready early in the morning. Otherwise, we will prepare it for you as soon as it is vacated.

If you want to travel comfortably and arrive in the morning hours, even if the room is not yet available, you can still check in, leave your luggage at the reception if you wish and take a walk on the beach.

On the day of departure, the room and parking space must be vacated by 10.00 am .
However, if you wish to spend the last day with us, we will be happy to take care of your luggage.

How do I pay for my stay?

You can pay by credit card (Mastercard-Visa-American Express), debit card, cash or bank transfer.

What are the conditions of cancellation? What if I leave early?

We have 2 different cancellation options, based on the PROMOTION chosen:

-FLEX:
a 20% deposit is required to be paid within 21 days of the arrival date.
Free cancellation up to 21 days before the arrival date. In case the deposit is paid in advance and you cancel within 21 days of the arrival date, it will be refunded through a voucher of the same amount, to be used within one year in one of the structures that are part of Lombardini Company Group.

-PROMO: a 20% deposit is required to be paid within 14 days of the booking date.
Free cancellation within 14 days from the booking date. In the event that the cancellation occurs from the payment of the deposit up to 21 days from the arrival date, the deposit will be refunded through a voucher of the same amount, to be used within one year in one of the structures that are part of Lombardini Company Group.


In case of cancellation after 21 days from the arrival date, the deposit paid will be retained as a penalty.
 

Is it possible to reach the hotel by train?

By car
A14 motorway, RIMINI NORD exit, follow the signs for BELLARIA IGEA MARINA and at the second roundabout, the one with the SS-16 state road, take the last exit continuing on the SS-16 until the BELLARIA exit. Turn left and take the road immediately after the bridge that runs along the river. Once you reach the coast road, continue left on Viale Panzini 101.

By Train
Bellaria Igea Marina is located on the Rimini-Ravenna coastal line, the hotel is located near the Bellaria station where there is a taxi service to reach the hotel (approximately 500 meters). Alternatively, you can arrive at the Central Station of Rimini and from the square in front of the station, take the bus line No. 4 towards San Mauro Mare (approximately every 20 minutes) get off at Bellaria at the stop near the Palazzo del Turismo.

By Plane
Rimini Airport (18 km): flight list www.riminiairport.com
Bologna Airport (110 km): flight list www.bologna-airport.it
Shuttle service to and from Bologna "Marconi" Airport to the Adriatic Riviera: www.shuttleriminibologna.it

By bus
During the summer months, there are many scheduled bus connections from the major Italian cities, especially in the north.

Do you accept pets?

Four-legged friends are welcome in our hotels.
We invite you to contact the facility of interest for information regarding the PET POLICY adopted.

How many floors are there in the building? Is there a lift?

All our properties are different from each other, and that is what makes us unique.
All hotels have an elevator that connects all floors.

Do you want to know a curiosity?
Our Hotel Gambrinus has been recognized as one of the landmarks on the topographic horizon of the Riviera Romagnola for height.
The building has 9 floors, from which you can enjoy a breathtaking view, and is equipped with 2 elevators.

Is there a laundry service?

We invite you to contact the relevant hotel directly to check the availability of the internal laundry service.

I suffer from celiac disease and my child is allergic to milk. Do you have any special menus for us?

Our kitchen is not certified for celiacs, therefore we cannot guarantee the non-contamination of the products.

All catering services are buffet style, therefore it will not be possible to make changes to the daily menu.

What vegan food do you serve for breakfast?

In addition to vegan croissants, milk made from soybeans, rice and almonds, there is fresh fruit, nuts and fruit salad, as well as rice and corn crackers. We will always be available for any requirement you may have.

Do you have a baggage deposit?

There is a baggage deposit at reception.

Do the rooms have air-conditioning and Wi-Fi?

All the rooms have air-conditioning and Wi-Fi. These services are already included in the prices quoted in the price list.

What services do you provide for children? Is there a supplement for them?

Our hotel is a family hotel dedicated to young children.

Camping cots or beds with side rails and bath tubs are available in the room upon request.

Adjacent to the restaurant there is an area equipped for preparing food for the little ones.
Microwave, bottle warmer, crockery and cutlery for children and a small refrigerated corner with cheeses and grated cheese.

 

What does the children’s entertainment consist in? Is there a babysitting service as well?

The hotels offer entertainment every day at the following times:

From 10:00 to 12:00 - Mini Club and Junior Club in the pool and beach (depending on age)

At 11:00 - Aquagym

At 12:00 - Aperitif Game

• From 4pm to 6pm - Mini Club and Junior Club   (depending on age)

• At 5pm - Snack all together!

• From 8.30pm to 9.00pm - Baby Dance

During these times our entertainers will take care of your children (aged 4 and up) to keep them entertained with workshops, drawings and games, all within the structure. Every afternoon except Saturday.

Every evening there will be an event (magic shows, soap bubbles, dancing, juggling, etc.) visible in the calendar made available to you in the hotel lobby.

The Baby Club!
We have created a new service for the little ones, from 0 to 3 years old with specialized educators.
👶 Do you want to know more? Click here and read the Baby Club Page!

• From 3pm to 7pm - Baby Club   ( at the Gambrinus hotel )

For the babysitting service, however, it will be possible to ask at the reception. In this case the service will be paid.

Do you provide beach towels?

Of course! Upon your arrival you will be given beach towels for the all-inclusive beach service.
You can conveniently return it to reception on the day of departure.

Are there any bikes for free use?

The bike rental service is free and available all day. All you need to do is ask reception for availability and for the lock and key and… off you go discovering Bellaria!
 

Do rooms have a balcony?

Each structure has different types of rooms, some of which have a balcony.
We invite you to visit the "rooms" section to discover the various types.

Do I have to let you know if I come back late?

We are always ready to welcome you, thanks to our 24-hour reception service.

Is there a charge for a sea view?

Not all of our hotels have sea view rooms.
We invite you to contact us directly to find together the best solution that can meet your needs.

If there is a family celebration, can you organize a special event?

The festivities will be accompanied by themed days and a cake donated by us.
Organize with us the birthday of whoever you want, we will be happy to help you make that day unique and special!
Write to us on WhatsApp!